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Global Outage Disrupts Major AI Chatbots ChatGPT, Claude, and Grok

September 2, 2026
oecd:2026-09-02-512bView source ↗

What happened

On September 3, 2024, major AI chatbots including ChatGPT (OpenAI), Claude (Anthropic), and Grok (xAI) experienced a simultaneous global outage, reportedly due to a Microsoft Azure cloud infrastructure failure. The disruption affected millions of users worldwide, interrupting work and access to critical AI services.

Reported impact

Affected parties
Not publicly disclosed
Harm type
Not publicly disclosed
Scale
Not publicly disclosed
Financial impact
Not publicly disclosed
Regulatory action
Not publicly disclosed

Classification

Organization
Not publicly disclosed
AI system
Not publicly disclosed
Industry
Not publicly disclosed
Country
Not publicly disclosed
Provider
Not publicly disclosed
Incident type
Not publicly disclosed

Relevant governance controls

Governance control mapping is not available for this record.

  • No controls mappedNot publicly disclosed

Control mapping is analytical. It does not state that any control would have prevented the incident.

Sources and evidence

OECD AI Incidents Monitor
Primary source
Global Outage Disrupts Major AI Chatbots ChatGPT, Claude, and Grok
2026-09-02