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Documented

ChatGPT Search Results Direct New Zealanders to Scam and Malicious Sites

September 13, 2026
oecd:2026-09-13-b7afView source ↗

What happened

ESET research found that ChatGPT's search results have routinely directed New Zealand users to unsafe websites, including scams, phishing pages, and malicious downloads. The AI's recommendations have led to increased cybersecurity risks, as users trust AI-generated links, resulting in potential data theft and financial harm.

Reported impact

Affected parties
Not publicly disclosed
Harm type
Not publicly disclosed
Scale
Not publicly disclosed
Financial impact
Not publicly disclosed
Regulatory action
Not publicly disclosed

Classification

Organization
Not publicly disclosed
AI system
Not publicly disclosed
Industry
Not publicly disclosed
Country
Not publicly disclosed
Provider
Not publicly disclosed
Incident type
Not publicly disclosed

Relevant governance controls

Governance control mapping is not available for this record.

  • No controls mappedNot publicly disclosed

Control mapping is analytical. It does not state that any control would have prevented the incident.

Sources and evidence

OECD AI Incidents Monitor
Primary source
ChatGPT Search Results Direct New Zealanders to Scam and Malicious Sites
2026-09-13